Sunday, June 23, 2013
Sunday, April 14, 2013
Helping a patron retrieve username and password
You can now help a patron retrieve their username and password online, and quickly. Go to: http://ldsaccount.lds.org/site and click the link the says "having trouble accessing my account". It will give you three ways to retrieve: membership number, email or telephone number. This is a much faster way of getting your information. I had not previously included my phone number, but went back in and edited my account to add the phone number ... the memory isn't what it used to be and you just never know...
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